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Homeowners with heat pumps express more satisfaction than those with gas boilers

A new survey has revealed that homeowners with heat pumps are significantly more satisfied with their home heating than those with traditional gas boilers. The research, covering 3,000 British households, found an impressive 94% of heat pump owners were happy with their system, which is the highest rating for any heating technology.

Customer experience

Among the homeowners with heat pumps, half described themselves as extremely satisfied, while a further 44% reported they were pleased with the clean energy system. By comparison, 85% of gas boiler owners expressed some level of satisfaction, although far fewer were enthusiastic; in fact, just one in three said they were very satisfied. Other heating methods, such as oil, coal, and electric storage heaters, achieved even lower scores.

Greener energy, lower cost

The tracker study, led by Electrify Research, highlights the growing appeal of heat pumps, which are seen as a vital tool in cutting household carbon emissions. Environmental concerns aside, the technology has been shown to reduce energy bills.

A good example is the growing demand for air source heat pumps Cheltenham, which are available from solar energy companies such as https://gsmlimited.com/services/air-source-heat-pumps/cheltenham/.

Slow progress

While the take-up in the UK is rising, supported by government grants of up to £7,500, adoption still falls far short of the levels needed to meet climate targets. Experts stress that upfront installation costs and consumer uncertainty remain barriers. Nonetheless, analysts and campaigners agree the findings show that, once installed, heat pumps deliver comfort, lower emissions, and high user satisfaction.

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