Catering to your conference attendees can either make a big success of your conference or contribute to its failure. Ask these simple questions early on and you’ll be safe.
How Dietary and Allergen Needs Are Handled
How does the venue find out about each attendee’s dietary requirements and how are these communicated to the kitchen and front of house staff? Under allergen labelling rules for catered food, venues have a responsibility to clearly declare the presence of all allergens. It’s therefore important to ensure that their process for dealing with dietary requirements is thorough and not left to chance.
What Catering Formats Are on Offer
In addition to a standard buffet, venues are now able to offer working lunches, bowl food or plated services. Can the conference centre’s catering offer be altered to reflect the size and occasion of your conference?
Whether Refreshment Breaks Can Flex
A Refreshment Break is not usually scheduled to take place at the most inconvenient time of a long running session. Can the venue hold coffee or even move it by thirty minutes if required.
How Costs Are Structured
Some conference rooms have catering included in their day delegate rate and others list it as a separate item.
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What Happens if Numbers Change
Can numbers be changed and what is the minimum number to be counted? What effect would a late reduction have?
These simple questions need to be asked and answered at the initial enquiry stage in order to minimise unnecessary communications closer to the date of your event.